Six deeply-integrated solutions that run everything after checkout — trusted by 5,000+ brands across Pakistan.
Firaasa is ecommerce fulfillment software built for how retail actually operates: orders that need confirming before they ship, warehouses that can't stop for stocktakes, couriers that need watching, and returns that need discipline. Start with one solution or run the whole platform — each one below stands alone, and they compound when connected.
Every order validated, confirmed and routed in under 2 seconds — duplicate order detection, AI address validation, rule-based Hold-for-Processing and distributed order routing. Fully paperless.
Cluster picking that made Cambridge 10x faster, cycle counting that never halts operations, and 100% inventory accuracy — Manto went from 60% to 100% after switching.
TCS, Leopards, TRAX, PostEx and 25+ couriers behind one engine that auto-books the fastest, cheapest or most reliable option — with COD reconciliation that recovers leaked revenue.
Turn stores into fulfillment hubs with BOPIS/BORIS and area-level routing — Cambridge activated 37 shops as fulfillment hubs and cut delivery distances dramatically.
Post-delivery customer returns, handled end to end — wrong size, change of mind, damaged item. A branded return portal, policy-driven approvals, automatic reverse pickups and same-day restock.
40+ operational reports, live dashboards, courier scorecards per city, and picker leaderboards — the numbers your operation actually runs on.
No rip-and-replace. Firaasa connects to the systems Pakistani retail already runs on and becomes the operational layer between them.
It runs everything that happens after checkout: validating and confirming the order, allocating it to the right warehouse or store, picking and packing, booking the best courier, handling COD collection, and processing returns. Firaasa covers this entire lifecycle in one platform, purpose-built for Pakistani retail.
Start with what hurts most — most brands begin with order management and shipping, then add warehouse, omnichannel, returns and analytics as they scale. Every module works standalone and gets stronger when connected.
Webstores: Shopify, Magento, WooCommerce. ERP: Microsoft Dynamics 365, SAP, Odoo. POS: Candela, GTech, Technosys. Couriers: TCS, Leopards, TRAX, PostEx and 25+ more. Plus WhatsApp, CRM and payment gateways.
5,000+ brands including J., Cambridge, Zeen, Diners, Chase Value, Manto and Almirah — fashion, beauty, footwear and FMCG retailers running 10,000 to 150,000+ orders a month across Pakistan and beyond.
One personalized walkthrough, all six solutions, your workflows. No commitment required.
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