Moveo is delivery management software that lets you deliver like Amazon Prime: same-day delivery on your own riders for your priority orders, while couriers carry everything else. Firaasa already fulfills like Amazon. Moveo completes the playbook at the door.
Built for brands that run their own riders, Moveo books orders against the capacity you actually have, groups them by area for dispatch, records every step with proof, retries what fails and accounts for every rupee that comes back. Because it arrives already joined to Firaasa, an order confirmed in your OMS goes to your own rider as easily as it goes to a courier, and your fastest promise is finally one you control.
Amazon's edge is two things working together: a fast operation behind the scenes, and a delivery promise at the door that it controls end to end. Firaasa gives you both halves.
Every order is checked, sent to the warehouse or store best placed to ship it, and picked fast, with AI doing work your team used to do by hand.
Your priority orders go out on your own riders the same day, with your service standard at the door instead of a courier's.
The doorstep is the only part of the journey your customer remembers, and it is the part you have the least say over.
Rates move when the courier decides: fuel surcharges, zone changes, peak loading. In-city, you are often paying national rates for a ten kilometre trip.
A failed delivery becomes a call to a support queue, and the re-attempt happens on their schedule, not your customer's. You find out what went wrong after the customer already has.
Cash collected at the door takes days to reach you, on a statement you cannot easily question. For a COD-heavy brand, that is working capital you have earned but cannot use.
The reason most brands give up on their own riders is the bad day: a sale, a campaign, a busy week, and suddenly the fleet has far more parcels than it can deliver. Promises break and the operation falls apart.
Moveo books orders against capacity. You set what your riders can carry, and the fleet is never handed more than it can deliver. Anything your fleet cannot take is redirected to your couriers automatically. Add riders when you are ready, and the capacity grows with them. For the first time, growing your own delivery operation stays sane.
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You do not have to replace your couriers to offer a Prime-style promise. Firaasa's shipping engine already distributes orders by city and priority. Moveo adds your own fleet as a destination, so the orders where speed wins customers go to your riders and the rest keep moving through the couriers you use today.
You hire the riders and decide how good the service should be. Moveo is the system that makes a fleet run every day.
Capacity-based booking, routing by area, delivery status, retries and rider performance, for whoever runs dispatch.
Pickups, deliveries and returns on one screen, Raast QR payments at the door, and a photo and location behind every step.
Orders, warehouse and returns are joined from the start. There is no integration project.
Every other self-delivery tool asks you to integrate it first. Moveo arrives already joined to the system that runs your orders.
Every status a rider records carries its own evidence: the exact location from the phone's coordinates, and a photo. Nothing moves on someone's word.
A "not delivered" is backed by where the rider actually was. A disputed delivery has a photo behind it. Every step is accountable, and every rider knows it.
Customers pay at the doorstep by scanning a Raast QR code, and the money goes straight to your account instead of a rider's pocket. No cash to count, carry, hand over or chase. If a customer still pays in cash, the rider records it against the order, so nothing slips through either way.
Running riders takes more than bikes and a WhatsApp group. Moveo's rider app and dispatch console cover the parts that make a fleet work at volume.
You set what your riders can carry. The fleet is never handed more than it can deliver, and the overflow keeps moving through couriers.
Deliveries are grouped by area, so each rider works a tight zone instead of criss-crossing the city.
A customer who was not home gets another attempt on your schedule, not lost in a courier's queue.
Pickup, delivery, failed attempt, return pickup and return each carry the rider's location and a photo.
Customers pay at the door by Raast QR, straight to your account. Any cash that is still collected is recorded against the rider and the order.
Parcels can move between riders mid-shift, and the system keeps track of who holds what.
Pay rules and incentives are set in the platform, so rider pay follows the work actually done.
Riders collect returns on the same runs, and the return lands in Firaasa's returns flow.
See how each rider is performing, and coach with data rather than impressions.
AI runs the operation, your riders own the doorstep. A same-day promise only holds if everything before the rider is fast and right. That part runs on Firaasa, a cutting-edge operations platform that puts AI where retail operations lose the most time and money.
Every customer is scored for return risk before the order ships, so risky orders get confirmed first instead of going out blind.
Addresses are checked and corrected for how Pakistan actually writes them, before a rider or a courier ever has to call.
Each order goes to the warehouse or store best placed to ship it, based on stock, distance and workload.
Similar orders are grouped into picklists, so the floor picks in batches and parcels are ready when your riders arrive.
Moveo sits inside Firaasa's shipping engine as one more delivery option, next to your couriers. Nothing is re-keyed along the way.
Orders from your website, marketplaces and stores are checked and confirmed in one queue, exactly as they are today.
Moveo is booked through the same shipping engine as your couriers, using the city and priority rules you already set. Same-day and priority orders in the areas your riders cover go to your fleet, and everything else goes to a courier, without anyone choosing by hand. If your fleet cannot take an order, Firaasa redirects it to a courier automatically.
The console books each order against the riders available and groups the stops by area, so every run is a sensible one.
The rider app shows the run in order. Every step is recorded with a photo and the rider's location, the customer can pay by Raast QR at the door, and a retry is booked if the customer was not there.
Every status updates the order in Firaasa as it happens, and the cash each rider brings back is recorded against the orders it came from, ready for handover at the end of the shift.
Most brands run their own fleet alongside couriers, not instead of them: riders in the areas with the most orders, couriers everywhere else. You prove it in one zone before you add the next.
Your city is mapped against your own order history to find where a fleet pays off first.
The platform is set up, Firaasa is connected and rider pay rules are defined.
Accounts, app training, and the cash and handover process your team will follow.
One zone goes live on real orders while couriers carry everything else.
Zones are added as your rider capacity grows.
Moveo is priced per rider on top of a fixed platform fee. We take no cut of your shipments, so every delivery you add makes the software cheaper per delivery, and every efficiency your team finds stays with you.
Below a few thousand in-city orders a month, a courier is usually cheaper. Where your crossover sits depends on your courier rate, how dense your city is and your order value. Send us one month of in-city orders and we will model it before you commit to anything.
Your own fleet is the last step of a bigger system. Moveo works because the orders reaching it are already confirmed, routed and packed.
Yes, on the orders and areas where it matters most. With Moveo your own riders carry your priority orders, so same-day delivery depends on your fleet rather than a courier's network. Couriers keep carrying everything else, booked through the same Firaasa shipping engine.
Delivery management software lets a brand run its own delivery riders the way a courier runs theirs. It books orders against the riders you have on shift, groups stops by area, records every step with location and photo proof, handles retries, and records the cash each rider collects. Moveo is Firaasa's version, built for Pakistani brands.
Yes, and most brands should. Moveo is booked through Firaasa's shipping engine in the same way as a courier, so orders in the areas your riders cover go to your fleet and everything else goes to your couriers, without anyone choosing by hand.
Customers can pay at the door by scanning a Raast QR code, so the money goes straight to your account and there is no cash to handle. Where a customer still pays in cash, the rider records it in the app against the order, and your team checks what came back order by order instead of waiting for a courier statement.
Moveo books orders against the capacity you set for your riders, so the fleet is never handed more than it can deliver. Any order your fleet cannot take is redirected to your couriers automatically by Firaasa. As you add riders, capacity grows with them, which is how you scale your own delivery without it getting out of hand.
Every step a rider records, from pickup to delivery, a failed attempt, a return pickup and the return itself, is saved with the rider's location from the phone's coordinates and a photo. A disputed delivery or a not-delivered status has evidence behind it.
The rider marks the attempt in the app and a retry is booked from the console, on your schedule. The customer is not left waiting in a courier's support queue.
Below a few thousand in-city orders a month, a courier is usually cheaper. Where the crossover sits depends on your courier rate, how dense your city is and your order value. Send us one month of in-city orders and we will model it for you before you commit.
With one zone. We map your city against your order history, configure the platform and connect it to Firaasa, onboard your riders, then run a pilot zone on real orders while couriers carry everything else. Zones are added as your rider capacity grows.
In Firaasa, the operations platform behind every Moveo delivery. Firaasa uses AI to score customer return risk, validate Pakistani addresses, route each order to the location best placed to ship it and group picklists on the warehouse floor. Moveo then runs the delivery itself on your own riders.
Not if you run on Firaasa. Moveo arrives already connected to Firaasa's orders, warehouse and returns, so there is no separate integration project.
Send us one month of your in-city orders. We will model your own fleet on Moveo's delivery management software against your current courier rate, before you commit to anything.